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Who’s eligible to use Relief’s Payoff loan tool?

Updated over 2 months ago

Relief helps you find debt consolidation loan offers from trusted third-party partners. But not everyone will qualify to see offers—and that’s by design. We want to make sure we only show you options that are actually worth your time.

Here’s what makes someone eligible to use our tool:


✅ Basic Requirements

To be considered, you must:

  • Be 18 years or older

  • Have a FICO or VantageScore of at least 660

  • Request a loan of at least $3,500

  • Report a primary annual income of $20,000 or more


❌ You’ll Be Ineligible If…

  • You're unemployed, self-employed, or didn’t report your employment

  • You have a self-reported credit rating of Poor or Fair
    (Only those with self-reported Excellent or Good are considered)


📍 State Availability

Currently, our consolidation tool is available to users in the following states:

AK, AL, AR, AZ, CA, CO, DC, DE, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NE, NC, ND, NJ, NM, NY, OH, OK, OR, PA, RI, SC, SD, TX, UT, VA, WA, WI, WY


📉 Financial & Credit Profile Checks

We use your credit profile to help determine eligibility. You may be ineligible if any of the following apply:

  • Bankruptcies: More than 0 bankruptcies reported in the last 24 months

  • Delinquencies: Any delinquencies reported in the past 6 months

  • Collections: Any accounts in collection in the past 12 months

  • Charge-offs: Any charge-offs within the last 24 months

  • Personal finance inquiries: More than 2 within the last 6 months

  • Open tradelines: If you have no open revolving credit reported in the last 3 months, or the info is missing

  • Public records: If there are any public tax liens or judgments within the last 24 months


⚠️ Debt-to-Income (DTI)

Your DTI ratio must be 0.4 or lower (this calculation excludes housing payments). A high DTI could disqualify you even if everything else looks good.


🔍 Credit Checks & Inquiries

While Relief doesn’t do a hard credit pull, our lending partners rely on your credit history to determine loan eligibility.


📝 Reminder

Relief doesn’t manage the loan. We simply help you discover and compare offers from third-party lenders based on your financial profile. If you're eligible, you’ll see loan options directly in the app.

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