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How do I change update my primary or add a secondary bank account for payment withdrawals for my payoff loan?

Payoff loans available through Relief are currently lent and managed by our partner, Reach.

Updated over 2 months ago

How to Add or Edit a Bank Account:

  1. In your Reach Dashboard, click the "Edit | Add Bank" link.

  2. To add a new bank:

    • Click the "Add Bank" button.

    • Enter your new bank’s routing and account number.

    • Check the box if you’d like this bank to be set as your primary payment method.

Reach Support

E-mail Reach at: [email protected]

Call Reach at: 800-606-8200

Customer Service Representatives are available Monday - Friday | 8 AM EST to 8 PM EST

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