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What happens if I get declined for a payoff loan?

Updated over a month ago

If your application is declined, no loan will be issued. Reach will send you an email with more details about the decision, and in some cases, you may also receive a notice from the credit bureau with specific reasons.


Common reasons for declines include:

  • Low credit score or limited credit history

  • High debt-to-income ratio

  • Income couldn’t be verified

  • Bank account couldn’t be verified

  • Identity verification issue or potential fraud flag

Reach Support

E-mail Reach at: [email protected]

Call Reach at: 800-606-8200

Customer Service Representatives are available Monday - Friday | 8 AM EST to 8 PM EST

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