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What if my payoff loan application is still under review?

Updated over a week ago

In some cases, we may need to verify additional information—like income or identity. If we don’t hear back from you or receive the requested documents, your application will expire after 30 days.

Once an application expires, you’ll need to start over and reapply, which includes another hard credit check. To avoid this, be sure to check your email and text messages for any update requests.

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