Under what circumstances can I request a refund?
Effective as of June 18, 2026
Subscription payments are usually non refundable once they are charged.
You can cancel anytime and keep access through the end of your current billing period, but we do not issue partial month refunds.
A refund may only be available in the following situation:
Within 24 hours of a charge
You contact us within 24 hours of the billing date and no Relief features have been used during that billing cycle.
Once any feature has been used payments are not eligible for a refund.
Feature usage includes, but is not limited to:
Sending a cease and desist letter
Scheduling a call with a lawyer or legal support provider
Submitting requests to creditors
Using account recommendations, legal tools, AI tools, or other in app features or services
If you have submitted any requests, canceling your membership will not stop or reverse any request that have already been submitted. If a request is accepted while you're unsubscribed you can simply resubscribe to review the offer.
Any guarantees, refund terms, or similar protections offered under prior policies are no longer applicable to users who signed up before June 18, 2026 f a request us submitted on or after June 18, 2026, and such prior policies are considered superseded as of that submission date.
For users who submitted a request on or after June 18, 2026, this policy replaces any prior refund policy that may have previously applied.
