Relief

Helpful tips on creating your Relief account and finding your debt. 

Getting Started

Understand why we request your SSN when signing up.

Why do you need the last 4 digits of my SSN?

Steps to take when your debt information is incorrect.

What should I do if my information is incorrect?

Determining which debts are eligible for a balance reduction

How do you determine which accounts are eligible for a balance reduction?

When your account is marked as "in good standing," it means you’ve met the terms of your agreement with the creditor.

What Does "Good Standing" Mean?

A breakdown on eligibility for student loan accounts

How do you determine which student loan debts are eligible for savings?

Can you recheck my eligible accounts?

How do I resync my debt?

Information on your eligible unsecured debt.

Finding your debt

How we secure your information when connecting your bank accounts.

Is it safe to connect my bank accounts?

Information on why you're not finding your bank account

Why can’t I connect my bank account?

Information on creating your personalized payment plan.

Connecting your banks

Find answers and get help from Intercom Support and Community Experts

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